Tower Hobbies Website Review & Ratings + Tower Hobbies Coupons
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Tower Hobbies Website Review & Ratings + Tower Hobbies Coupons

Tower Hobbies: Products & Services

If you are a fan of radio controlled models, you'll love Tower Hobbies. Tower Hobbies is one of the premiere hobby shops in the world and offers over 55,000 hobby products and accessories. Tower Hobbies carries a huge variety of radio controlled models ranging from airplanes and helicopters to cars and trucks to submarines and boats. Tower Hobbies also sells all the accessories and parts to go with all the radio controlled models they sell. In addition, Tower Hobbies also sells other hobby products like science kits, rockets, toys and games, puzzles and much more. 

Tower Hobbies sells:

Tower Hobbies: Company Background

Tower Hobbies is an American based business that is owned by Hobbico. Hobbico was founded in 1971 by Bruce Holecek. Hobbico employs around 800 people and owns numerous businesses such as Tower Hobbies, Great Planes Model Distributors, Hobby Services, Omni Models, Revell-Monogram, Estes-Cox and Axial.

Tower Hobbies contact information:

  • Address: 1608 Interstate Dr, Champaign, IL 61822-1067
  • Phone: 800-637-6050 or 217-398-3636
  • Fax: (217) 398-0008
Tower Hobbies: Customer Feedback & Reviews

Tower Hobbies is Bizrate Customer Certified, Customer reviews and Facebook comments for Tower Hobbies are extremely positive. Customers raved about Tower Hobbies's excellent customer service, their great selection and good prices. Customers also commented on their excellent warranty policy and their fast shipping.

Some customer reviews were:

I love good customer service! I recently had an issue with a purchased. I asked that they meet me half way and send me a new part. They did one better by sending the part and crediting my account the delta.My first choice will be Tower knowing that if there is an issue they will work to fix it.

Thank you guy's for the quick turn around on my warranty repair! I have to admit, i am impressed with your customer service. When i called, i actually got to talk to someone and they were very pleasant. Thanks for a great experience!

I LOVE TOWER HOBBIES!!! THEY ARE THE BEST IN RC!!!

Been using Tower for about 22 years and they have always taken excellent care of me and that's why I will always buy my next rc from them!

 like Tower Hobbies most because they have a good inventory of RC airplane equipment and parts. I also think that they have competitive prices. Finally, their service in my experience, to date, has been very good.

great place and perfect for gifts as well as items i enjoy!

first time buyer and so far so good I like the website and everything you have to offer, and the easy pay makes it easy for me to get the things i want thanks tower hobbies

Tower Hobbies: Business Credibility & Trustworthiness

Tower Hobbies is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 2013. Over the last three years, there has been 19 complaints filed against Tower Hobbies with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Tower Hobbies were:

  • 1 complaints were due to guarantee/warranty Issues
  • 16 complaints were due to problems with product/service
  • 2 complaints were due to billing and collections

Tower Hobbies has won Bizrate.com's Circle of Excellence Award annually for the past ten years.

Tower Hobbies: Website Popularity & Google Ranking

Tower Hobbies has a high website popularity:

  • Tower Hobbies has a worldwide Alexa traffic rating of 29,942 out of 30 million websites.
  • Tower Hobbies has an American Alexa traffic rating of 9,809
  • Tower Hobbies has a Google pagerank of five out of ten.
  • The Tower Hobbies site receives around 14,364 unique visitors daily, which account for 106,294 daily page views.
  • About 54% of the visitors to the Tower Hobbies site are American.
Tower Hobbies: Social Media Presence

Tower Hobbies has a good social media presence:

  • Tower Hobbies can be followed on Facebook; they have 25,206 likes on Facebook and have 322 people talking about them. Tower Hobbies usually updates their Facebook page daily.
  • Tower Hobbies can be followed on Twitter; they have 3525 followers on Twitter and have posted 736 tweets. Tower Hobbies usually tweets daily
  • Tower Hobbies offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Tower Hobbies is on YouTube; they have uploaded 34 videos and have 1406 subscribers
Tower Hobbies: Website Security & Safety

Tower Hobbies is GoDaddy.com verified and secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Tower Hobbies site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Tower Hobbies: Pricing & Packages

Tower Hobbies offers very competitive prices on all their products. In a price comparison of three products, Tower Hobbies was the same price on one item, less expensive on one item and more expensive on one item than their leading online competitor was. However, Tower Hobbies strives to have the best prices online and if customers find a lower price they can contact Tower Hobbies and Tower Hobbies may match the lower price. Price matching is only available on phone orders.

Dumas L-19 Bird Dog Kit 40" 

  • Tower Hobbies; $51.99
  • Leading competitor: $47.95 

Associated 1/8 RC8.2e Factory Team EP Kit

  • Tower Hobbies $469.98
  • Leading competitor: $469.98

Axial SCX10 4WD Kit w/Dingo Body

  • Tower Hobbies $249.99
  • Leading competitor: $256.98
Tower Hobbies: Shipping Rates & Policies

Tower Hobbies shipping rates and policies:

  • Tower Hobbies ships throughout the United States and to numerous international locations
  • Tower Hobbies ships to APO/FPO addresses

American shipping:

  • Tower Hobbies charges a flat fee of $9.99 or $5.99 (if the order exclusively contains Parts Express items) for shipping. 
  • Shipping is free on orders over $150 for members of The Tower Hobbies #1 Super Saver Club
  • Tower Hobbies offers Two-Day Air Delivery for an additional $15.00
  • Tower Hobbies offers One-Day Air Delivery for an additional $25.00

International shipping:

  • Shipping to Canada costs $24.99 for orders under ten pounds.
  • International shipping costs are available at the checkout.
  • Most international shipping is sent via International Air or UPS Worldwide SaverSM.
  • International customers are responsible for any taxes, duties and/or customs that occur.
Tower Hobbies: Payment Methods Accepted

Tower Hobbies accepts most major credit cards; they accept MasterCard, Visa, Discover Card.Diners Club International, JCB, and China UnionPay. Tower Hobbies also accepts payment through PayPal and Bill Me Later; PayPal and Bill Me Later is a very secure way to pay for online purchases. In addition, Tower Hobbies also accepts postal money orders, personal checks and check cards; however, orders paid by personal check may take ten or more business days to ship waiting for bank clearance of the check.

Tower Hobbies: Returns, Refunds & Exchange Policy

Tower Hobbies return/refund policy:

  • Tower Hobbies offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
  • Due to shipping regulations, fuel cases may not be returned
  • Complete instructions for returning merchandise are printed on the back of the Tower Hobbies invoice.
Tower Hobbies: Product images & screenshots
Tower Hobbies Coupons
Best Available Tower Hobbies Coupon:
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